Kaiser Permanente: innovators and problem solvers wanted
This health company is a model for diversity, with broad representation in leadership and an extensive range of business groups. Many tech openings exist
Kaiser Permanente is an integrated health plan and healthcare system that delivers care in eight states and Washington, DC. And the company is actively hiring.
“At any given time we have 150 to 350 jobs open across our IT organization,” says David Jones, vice president of IT human resources. “The requirements vary based on the role, whether it’s program manager, information security, infrastructure or architecture. But the most important attribute we look for is an innovation and solutions orientation.”
Based on past trends, Jones anticipates that about 800 to 1,000 new IT positions and backfills will open up during 2018.
Getting the word out
The company follows best practices in hiring and works with a wide range of colleges and universities to recruit early career talent, says Jones. It leverages various vehicles to advertise opportunities to diverse student groups and organizations.
Kaiser Permanente has a job search portal at kaiserpermanentejobs.org/career-areas.aspx for health, business and technology professionals. Another, kaiserpermanentejobs.org/university-connection, is for college students and recent grads, and contains information about internships and early career programs.
Diversity training, groups and more
Kaiser Permanente has more than fifty diversity and inclusion learning solutions, ranging from a series on “managing the diverse workforce” to “unconscious bias: how it affects our decisions and behaviors,” and a film series on interacting inclusively with diverse populations, Jones says. Employees can access the series via mobile and web-based platforms, or take instructor-led classes.
“The organization has a national diversity and inclusion council and numerous regional, functional and facility-level councils. Many of these groups have been established for well over ten years,” he reports.
In addition, Kaiser Permanente has more than thirty-five business resource groups, including groups for African Americans, Armenians, Asian/Pacific Islanders, gen Y, Latinos, the lesbian, gay, bisexual and transgender community, Native Americans, people with disabilities, veterans, multicultural staff and women in technology.
“Kaiser Permanente has developed a comprehensive plan for building diverse pipelines with a particular focus on leadership positions,” Jones says. “We align our sourcing and recruitment marketing strategies with our affirmative action goals, review executive candidates with the chief human resources officer or chief diversity officer during the recruitment process, and enhance participation in leadership development programs by diverse leaders.”
Impressive record of inclusion
As of February 2013, minorities, including African Americans, Asian/Pacific Islanders, Native Americans/ Alaskan Natives, Hispanics/Latinos or other, made up 49 percent of Kaiser Permanente’s IT workforce. Women made up 37 percent of the IT workforce and 35 percent of IT management. “Kaiser Permanente is a leader in supporting diversity and inclusion in the broadest sense. The technical field continues to be an area of significant growth and opportunity, and there are many units where diverse professionals can thrive and make a significant contribution,” says Jones.
Kaiser Permanente continues to expand its work-life balance programs like flexible benefits, mobile work options and eldercare help. Many of the affinity groups also offer mentoring and career support.
“Our leading-edge work in health IT attracts a highly skilled workforce as well as early career professionals, and provides opportunities for career growth, development and collaboration with a network of talented staff and leaders,” Jones declares.
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