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August/September 2010

Diversity/Careers August/September 2010 Issue




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Diversity In Action

Manpower hires all types of techies

The global company interviews about 10 million job applicants a year. Manpower placed 400,000 candidates from a diverse candidate pool in 2009.


Martha Artiles, global CDO: “Diversity is definitely about business!”When you're hiring nearly four million people a year you need access to every form of talent, particularly from historically underrepresented populations around the globe, says Martha Artiles, global chief diversity officer at Manpower Inc.

"Diversity isn't a feel-good thing, it's definitely about business," declares Artiles. "We have so many needs that we have to tap talent in every nook and cranny that exists across the country and world!"

Manpower provides talent as needed so its clients can focus on their own businesses. Some 400,000 clients a year in every industry sector in eighty-two countries patronize the 4,000 worldwide Manpower offices.

Recruiter Kinda Berkel: “A PE certification is always welcome.”Manpower interviews about 10 million job applicants a year and in the U.S. it hires 400,000 to 500,000 people a year. Diversity is a high priority, Artiles says.

"We have a particular interest in tapping into populations like people with disabilities, Hispanics, African Americans, women, mature workers and other people with technical talents who in the past were not so often included in the labor pool," Artiles explains.

Engineers and IT pros are in high demand at Manpower, she adds. When employers can't find the skill sets they need, Manpower steps in with its highly trained technical staff.

Kinda Berkel, a Manpower professional recruiter, notes that for engineers, the top four needs are EEs, ChEs, MEs and engineering directors. For IT, the top needs are business analysts, database architects, programmers and software engineers. Manpower seeks a variety of skills based on clients' needs, and a PE certification is always welcome, because that's what customers are looking for, she says. The company hires everyone from new college grads to senior-level execs.

Currently Manpower has some 8,000 engineers on assignment with 5 million hours delivered annually, and expects to stay at that level. More than 7,000 IT folks are on assignment annually with nearly 4.5 million hours delivered, Berkel says.

To recruit diverse candidates in the U.S. Manpower attends conferences put on by NSBE, SHPE, SWE, the National Society of Hispanic MBAs and National Black MBA Association. Recruiters hit campuses of historically black colleges and universities and Hispanic-serving institutions. "Our needs are changing all the time," Artiles says. The company also posts positions on online job boards like military.com, ihispano.com, migente.com, glee.com, hireds.com and retirementjobs.com.

Manpower has a HQ diversity council, and Manpower folks are offered input and perspective from the field on diversity strategy. "Every country and region has its own specific plan," Artiles says. "Every region is a little different. In the U.S. it's focused around accessing people of color and people with disabilities. Women are well reflected in our workplace at about 60 percent of the employee population."

In fact, WBENC gave Manpower its second corporation of the year award in recognition of its efforts for women-owned businesses.

Manpower is also making efforts to reach out to people with disabilities, especially injured war vets through the Wounded Warrior project. And it participates in the U.S. Business Leadership Network, which advocates for and shares best practices with other employers in hiring people with disabilities.

"When you look at us globally you'll see a number of projects where we tap into people with disabilities," Artiles says. "TechReach' is a model where we work with populations with barriers to employment, and we're making headway with hiring them."

In Atlanta, GA, for example, Manpower has a partnership with Dialog in the Dark, where people experience what it's like to be blind. The visually impaired guides are Manpower employees.

Manpower also has its own volunteer structure. In the U.S., its TeamWorks program links employees with local community needs. There's also a global partnership with Junior Achievement.

The company offers a variety of paid work/life benefits, including domestic partner benefits.

D/C



Manpower
Manpower Inc
www.manpower.com

Headquarters: Milwaukee, WI
Employees: 4 million
Revenues: $16 billion in 2009
Business: Workforce solutions

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