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Diversity In Action

ADP: actively engaged in diversity and technology

Dynamic and growing ADP works in diverse circles to recruit specialized tech and engineering pros. Here, diversity and inclusion are rewarded and awarded


There’s a lot of history at ADP, a provider of business outsourcing and human capital management solutions that’s been operating for more than sixty years. There’s a bright future, too: with approximately 200 locations in the United States and a reach that spans forty countries around the world, ADP continues to evolve.

“It’s a very dynamic organization,” says Ed Hurley-Wales, VP of diversity and inclusion. “Under the leadership of our new CEO Carlos Rodriguez, we’re constantly working on new and innovative technologies.” Rita Mitjans, chief diversity and corporate social responsibility officer, is another recent addition to the ADP leadership. “Among her initiatives are to refine ADP’s global diversity strategy, establish benchmarks, and attract and retain the best talent,” says Hurley-Wales.

“Having a diverse and inclusive culture is not just the right thing to do, it’s a business imperative,” Mitjans emphasizes. “Diversity and inclusion impact our ability to attract and retain the best talent, partner with leading companies across the world, and create value for our shareholders and the communities in which we work and live.”

Recruiting technical expertise
In 2013, ADP hopes to fill about 800 technical positions across the United States and Canada. “Year over year, we have seen a ten percent increase in technology hiring and anticipate that these numbers will continue to grow during the next five years,” says Jason Delserro, director of technical staffing. “We see increased demand in the software development arena for UI, Java and .Net expertise. The areas of big data and data analytics are also major focal points for ADP as we look for strong business intelligence consultants and data scientists.”

Enterprise-level experience, along with experience in cutting-edge technologies in the benefits, HR, HCM and SEO areas, are all a big plus, according to Delserro. Software engineers are in demand, particularly developers who communicate well and have experience working with teams. “Knowledge of methodologies such as Agile, Waterfall and PMBOK has become increasingly important to our organization,” Delserro says. “We look for front-end web developers with strong PHP and other web-based languages, as well as technical support associates with CCNA certification and VoIP experience.”

To find qualified employees, ADP attends conferences hosted by diversity partners, says Mindy Hanna, senior director of diversity and inclusion. The Society of Women Engineers, the National Association of Black Accountants, the National Black MBA Association, and the National Association of Latino Professionals in Finance are a few of the organizations where ADP has developed relationships.

At the university level, ADP works with more than 100 schools across the country, including Stevens Institute of Technology, Massachusetts Institute of Technology, Kennesaw State University, the University of Toledo, Central Michigan University, the University of Texas at Austin, and California State University-Fullerton. “Our recruiting teams are on campuses, at career fairs, and in classrooms talking to students about careers at ADP. In addition, we have summer internship programs,” Hanna says. ADP also plans to offer longer internships that would start during the fall and spring semesters, she adds.

Robust diversity activity
“We have a sturdy infrastructure supporting diversity,” Hanna says. “An executive diversity council meets quarterly. It’s chaired by our CEO and includes the presidents of our various business units.” Regional diversity councils across the country, she explains, work closely with local community councils.

Hurley-Wales reports that ADP has a number of affinity groups: Cultivate (for African Americans), Adelante (Hispanics), Pride (LGBT employees and allies), Virtual Connections (remote workers), and a yet-unnamed group geared to veterans. “Each group has a sponsor from the ADP executive leadership,” Hurley-Wales says. “We hope the groups will provide awareness and education, help with recruitment and career development, and foster a sense of community.” He adds that ADP plans to launch a new affinity group for young professionals.

Hanna notes that each affinity group is involved with mentoring. So is ADP’s Woman in Leadership program. “Within the various business units, there is mentoring at all levels of the organization,” she says.

Industry recognition
“As a result of our many initiatives and the active participation of management, we’ve been recognized by a variety of organizations,” says Hanna. Included among ADP’s industry nods: inclusion on the 2013 Corporate Equality Index of U.S. companies that support lesbian, gay, bisexual and transgender employees; first place on the Fortune 2013 list of America’s Most Admired Companies in financial data services; and appearance on Computerworld magazine’s 2012 list of 100 Best Places To Work In IT, as well as Working Mother magazine’s 100 Best Companies list for 2012. “These achievements have come about because our management and associates work hard to constantly improve the culture of our organization,” Hanna declares.

D/C




www.adp.com/careers

Headquarters: Roseland, NJ
Employees: 58,000
Revenues: $10.7 billion
(fiscal year 2012)
Business: Human resources, payroll, talent management, tax and benefits administration solutions

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